Epos Now POS Review 2023

Did you know that 87% of small business owners who switch to a new retail software system cite dissatisfaction with their current provider as the primary reason? If you’re in the market for reliable and efficient retail software for your restaurant, it’s crucial to read an honest review before deciding. 

Ensure your system includes features like a receipt printer and a credit card processor. In this comprehensive review, we dive deep into Epos Now, one of the most popular restaurant POS systems in the industry. We explore its key features, point-of-sale products, apps, and card-processing devices. 

From its features and pricing to customer support and user experience, we provide honest reviews for apps, products, and customers, leaving no stone unturned. So, if you’re looking for an honest review of Epos Now apps and their company, look no further. Let’s get started!

Epos Now Pricing and Options in 2023

Different Pricing Plans Offered by Epos Now

Epos Now offers a range of pricing plans for products and systems to cater to the diverse needs of customers. These plans include various payment options to ensure a seamless experience for our customers. Their options include:

• Essential Plan: This plan is ideal for small businesses looking for basic features, products, and systems at an affordable price and excellent customer service from the company.
• Premium Plan: Designed for growing businesses, this plan offers advanced functionality and additional product support options. The company’s back office is equipped to handle customer service inquiries.
• The Enterprise Plan: is specifically designed for larger businesses with complex operations. This plan offers extensive customization and dedicated account management to ensure exceptional customer service. Our company takes pride in delivering high-quality products, and our team is committed to meeting the unique needs of our enterprise customers.

Key Features of Epos Now POS System

Essential Features for Your Restaurant Business

Epos Now offers software with various essential features that can streamline your restaurant operations. Our software also includes support to ensure you have the assistance you need. 

Read our review to learn more about the benefits of using Epos Now’s software. Plus, we offer an incentive for trying out our software. With their POS system, you’ll have access to:

• Inventory Management Software: Keep track of your ingredients and supplies quickly, ensuring you always have crucial items. Get the best software review and support for efficient inventory management.
• Tableside Ordering: Enhance customer experience and provide support by allowing your staff to take orders directly at the table using handheld devices.
• Reporting Tools: Gain valuable insights and support into your business performance through detailed reports on sales, inventory, and more.

Standout Features That Set Epos Now Apart

What makes Epos Now stand out from its competitors is its unique features designed specifically to support the restaurant industry. These include:

• Kitchen Display System (KDS): Streamline communication between the front-of-house and kitchen staff by displaying orders in real-time on screens in the kitchen.
• Menu Customization: Easily modify your menu items, add specials, or make seasonal changes to keep up with evolving customer preferences.

Seamless Integration with Third-Party Apps

To enhance the functionality of their POS system, Epos Now offers seamless integration with various third-party applications. This allows you to expand your capabilities and tailor the system to meet your needs. Some popular integrations include:

• Online Ordering Platforms: Integrate with platforms like UberEats or DoorDash to manage online orders seamlessly alongside dine-in orders.
• Payment Gateways: Connect with payment gateways such as PayPal or Square for secure and efficient payment processing.

User-Friendly Interface for Easy Navigation

One of the standout features of Epos Now is its user-friendly interface. The intuitive design ensures that even those without extensive technical knowledge can navigate the system effortlessly. This means less time spent training staff and more time focusing on providing excellent service to your customers.

Pros and Cons of Using Epos Now for Restaurant POS

Advantages of Epos Now for Restaurant POS

Epos Now offers several advantages, making it a popular choice for restaurant owners. One significant benefit is its cloud-based data storage, which allows you to access your business information anywhere. 

This means you can check sales reports, inventory levels, and employee schedules even when you’re not physically present at the restaurant.

Real-time updates are another advantage of using Epos Now. With this system, you can receive instant updates on sales and inventory as they happen. This helps you stay on top of your business operations and make informed decisions quickly.

Scalability is also a key feature of Epos Now. Whether you have a small cafe or a large restaurant chain, this system can accommodate your needs. You can easily add more devices or locations as your business expands without experiencing any significant disruptions.

Drawbacks of Using Epos Now for Restaurant POS

While there are many benefits to using Epos Now, it’s essential to consider some potential drawbacks. One ordinary issue users report is occasional software glitches that may result in temporary disruptions in service. However, customer support is generally responsive and available to assist with any technical issues that may arise.

Another limitation of Epos Now is the limited customization options it offers. Some users have expressed the desire for more flexibility in tailoring the system to their specific needs. While the system provides standard features that work well for most restaurants, it may not suit businesses with unique requirements.

User Feedback on Epos Now for Restaurant POS

Feedback from actual users indicates overall satisfaction with Epos Now as a restaurant POS system. Many appreciate its user-friendly interface and intuitive design, which makes training staff members easier. Users have also praised the system’s reliability and ability to streamline operations efficiently.

EPOS Now Alternatives

• Toast
• Lavu
• Lightspeed Restaurant
• Upserve
• Clover POS
• Revel Systems

Is Epos Now the Right Choice for Your Restaurant?

By now, you should understand what Epos Now has to offer and whether it aligns with your restaurant’s needs.

If you’re looking for an affordable yet robust POS system that can streamline your operations and enhance efficiency in your restaurant, Epos Now is worth considering. Its features, such as inventory management, tableside ordering, and third-party app integration, can help you run your business smoothly. 

However, evaluating your specific requirements and comparing them with other options available in the market before making a final decision is essential. Ultimately, choosing the right POS system is crucial for the success of your restaurant. Review the pros and cons discussed and consider how Epos Now fits your business strategy. 

Remember to seek feedback from other restaurant owners or industry experts with experience with different POS systems. With careful consideration and research, you can make an informed decision that sets you up for success.